As long as there is stock available, we usually ship the samples within 3-5 business days, and 10-18 business days after the confirmation to the bulk quantity order of 500pcs. The order will not be confirmed until the payment arrives to KONVIEW's bank account. If we are temporarily out of stock of sourcing materials, we will do our best to inform you the estimated lead time.                                        

Shipping cost is calculated by the weight of each product, the more you order, the better shipping cost you will have. The shipping cost is different from the different countries. For more information, please contact our sales persons.                                

Please contact us ASAP within 7 days for lost case or damage case. No indemnity from the courier after 7 days.                                

If you need any technical support, you can contact our online sales for support, or email us.                                 

KONVIEW product is backed by a 1-year limited warranty against manufacturing defects (Material or Workman Ship). Missing / lost or worm out parts are not covered under our warranty.                                 

Both parties shall share the back reparing items freight; The buyer should take the freight of sending it back to KONVIEW, while KONVIEW will cover that sending it back to the buyer. KONVIEW suggests to send back the reparing items together with next mass production items.                                 

We can offer free gift box design in AI format. Accept customer's project for housing tooling and engineering development. Our Expertise is Image Processing Technology & Mirror Mechanical Engineering.

We are an ISO9001 certificated company, with strickly Control Plan in IQC & OQC. 10 Years experience in outstanding quality control in waterproof, fog-proof and etc.